The NSQDMH Standards include three core standards encompassing 59 actions that address both the clinical and technical dimensions of digital mental health delivery:

1. Clinical and Technical Governance Standard – Ensuring robust governance systems are in place to support safe and effective care.

2. Partnering with Consumers Standard – Emphasising respectful and meaningful engagement with service users, carers and communities.

3. Model of Care Standard – Ensuring digital services are evidence-based, culturally safe, and recovery-oriented.

By meeting the NSQDMH Standards, Mentis Assist has demonstrated the strength of its digital systems and the integrity of its clinical frameworks. The accreditation process has helped to enhance our service delivery model, improve transparency and reinforce consumer trust in the safety and quality of our digital platforms.

“We are incredibly proud of this achievement, which reflects the professionalism and dedication of our entire team,” said Terry Palioportas, CEO of Mentis Assist. “As digital mental health continues to evolve, it’s essential that we maintain the highest standards of care, and this accreditation confirms we are doing just that.”

As we continue to expand our digital offerings, we remain focused on delivering accessible, responsive, and person-led mental health support for individuals and communities across our region.

Mentis Assist's NSQDMH accreditation provides healthcare professionals, regulators, partners, and the public with independent verification of our commitment to excellence in digital mental health service delivery. We invite you to experience the difference that accredited, person-centred, high-quality care can make.

Whether you're a healthcare professional seeking trusted referral pathways, an organisation considering partnership opportunities, or an individual looking for safe and effective mental health support, our accreditation provides assurance that Mentis Assist meets the highest national standards.

For more information about the NSQDMH Standards, visit the Australian Commission on Safety and Quality in Health Care website at https://www.safetyandquality.gov.au.