A team member in this role will have a combined caseload of psycho-social recovery coach and NDIS support coordination clients.

• Mornington location
• Supportive team environment
• Great employee benefits and professional development opportunities

Multiple Positions

Our vibrant and dedicated team are expanding, and we have an exciting opportunity for a passionate mental health worker to join us in our mission to empower NDIS participants with a psycho-social disability. This is a mixed role of Recovery Coaching and Support Coordination where you will use your Recovery Orientated knowledge to improve the lives of others. The key functions of the role include:

• Walking alongside participants through their recovery journey, with focus on hope, strengths, independence, and meaning
• Building capacity and helping participants understand their NDIS plan.
• Providing coaching and recovery planning
• Empowering participants with knowledge and choice
• Assisting participants to source and connect with services.
• Liaising and coordinating with external agencies.
• Report writing 

Our team of Support Coordinators and Recovery Coaches are passionate about creating lasting changes for our NDIS participants. We work closely with our participants and our team to encourage and learn from each other, and to stay up to date with the sector changes. Mentis Assist embraces all diversity, has a supportive workplace culture, with dedication to ongoing staff professional development and well-being.  We can offer:

• Meaningful work in a supportive, vibrant, and dedicated team
• Commitment to a positive work culture, with regular team building activities.
• Training and professional development
• Opportunities to shape the role and processes at team planning meetings.

 We are looking for someone who has:

• Previous experience in Support Coordination or Recovery Coaching
• A strong understanding of the needs of people living with psycho-social disability.

• A person centred and strengths-based approach.
• The ability to think innovatively and creatively to help clients achieve their NDIS plan goals.
• Case management and engagement skills
• The ability to collaborate and negotiate with multiple stakeholders including carers.
• Excellent time management, budgeting, and administrative skills
• Complete COVID 19 vaccination

 We highly regard:

• Qualifications in community services, mental health, social work, nursing, or other allied health practice
• Lived experience of living with or supporting someone with a mental health diagnosis.

 Applicants must first view the Position Description. To access the position description and for information about how to apply, including how to address the Key Selection Criteria, please click here.  

Applications that do not address the Key Selection Criteria in writing will not be considered for short listing. Mentis Assist values diversity and welcomes applications from people from all cultures and backgrounds, including those with lived experience of mental health challenges.  All successful applicants are subject to a National Police Check, Working with Children Check and a NDIS Worker Check. NDIS Worker Checks can be applied for on the Services Victoria Website.   Applicants without a NDIS Worker Check will not be employed by Mentis Assist.  Please see our website for more information.  To apply click on this link:

 Mentis Assist (swagapp.com) to go to our recruitment page and lodge your application. 

Apply as soon as possible.  Suitable applicants will be interviewed upon review of application. 

• Are you looking for work in the mental health field but don’t see a position advertised here that interests you?
• Do you have a qualification in the mental health field (minimum Certificate IV in Mental Health ranging to a Master’s Degree)?
• Do you have experience working with people experiencing mental health challenges, in either a community or clinical setting?

Lodge an expression of interest with us by emailing info@mentisassist.org.au with "Expression of Interest" in the subject line and attach your resume.  We will contact you when a suitable role becomes available. 

All applicants who are shortlisted for roles must undertake a National Police Check, Working With Children Check, and for risk assessed roles an NDIS Worker Check. 

Current Drivers license is necessary.

We value diversity and welcome expressions of interest from people from all  communities, cultures, and life experiences including lived experience of mental ill health. 

Important Information for Applicants

Please read this before applying for a position with Mentis Assist

General Information

If you are selected for an interview with Mentis Assist, you must bring to the interview, your completed Pre-Employment documents, which you should receive by email once your interview time has been confirmed. 

Police Check

If you are selected for an interview you must also consent to a National Criminal History check.  You will be required to bring 100 points of ID with you to the interview so that this check can be undertaken.

Working with Children Check

You will also be required to bring proof of a valid Working With Children check to interview.

Qualifications and professional registration

Please bring evidence of any professional association registrations, if stated as a requirement of the position you are applying for (eg. Australian Health Practitioners Regulation Agency, Nursing Registration).

Also bring, as required by the position you are applying for, original Diplomas, Certificates of Competency, Statements of Attainment, or evidence of completion of a degree such as a final academic transcript which states the degree conferred, or the Testamur. 

Certified copies of Certificates are acceptable, however original documents are preferred. Many Pharmacists will certify copies of documents, as will Police Officers. 

NDIS Worker Check

The National Disability Insurance Scheme Worker Screening Check (NDIS Check) is an Australian-wide safety check.

It is a way to ensure that people who work with NDIS participants do not present an unacceptable risk to people with disability.

Victoria is taking a ‘no clearance, no start’ approach to the NDIS Check.

This means that a person is prohibited from being employed or otherwise engaged by a registered NDIS provider in a risk-assessed role unless the person has been given an NDIS Clearance or is subject to a transitional arrangement.

Your employer, as a registered NDIS provider, must make sure all staff who need an NDIS Clearance have one.

Who needs an NDIS Clearance

All new workers in risk assessed roles for registered NDIS providers will need to get an NDIS Clearance before they can start work. This includes:

• volunteer workers
• workers engaged through third parties such as labour-hire agencies
• sole traders who for the NDIS Check are both the provider and the employee

Risk assessed roles 

There are 3 types of risk assessed roles:

1. key personnel, for example, a CEO or board member
2. any role that directly delivers a set of specified supports or services defined in the NDIS (Practice Standards – Worker Screening) Rules 2018
3. any role where normal duties are likely to require ‘more than incidental contact’ with people with disability including physically touching, building rapport with or having contact with multiple people with disability, the direct delivery of a specialist disability support or service, or the delivery of supports or services in a specialist disability accommodation setting

Registered NDIS providers are responsible for identifying which roles are risk assessed roles. More information on risk assessed roles can be found on the Commission's website. 

How to apply

You can apply for your NDIS Check online at Service Victoria.

To apply:

1. register or login to your Service Victoria account
2. verify your identity
3. submit your identification documents for your police check and any other background checks
4. enter your work details
5. review and provide consent for the checks
6. pay for your application

Your application will then be sent to the NDIS Worker Screening Unit in Victoria who will assess your application. The NDIS Worker Screening Unit will send you an email confirming that your application has been received and explaining what will happen next.

What you will need

For your application, you will need at least 3 different identity documents. If the name on your documents does not match, you will need an additional document showing your change of name.  

Please visit https://www.vic.gov.au/ndis-worker-screening-check  to find out more about the identity document requirements, and how to apply for your NDIS Worker Check. 

What does “Addressing Key Selection Criteria” Mean?  

Key Selection Criteria are the key qualifications (if any), abilities, training, personal attributes, skills, and experience that you must have in order to do a particular job effectively.  The more key selection criteria you can demonstrate that you meet, the more likely it will be that you will be short-listed for an interview.

Addressing the Key Selection Criteria does not mean viewing the Position Description and signing it, as read.

To submit a fully completed application for employment with Mentis Assist, you MUST provide 3 separate documents:

• A covering letter introducing yourself and why the position is of interest to you
• A detailed resume
• A separate document addressing the Key Selection Criteria.  The Key Selection Criteria can found in the Position Description for the role.

Note: If your application is not in this format your application will NOT be considered.

Addressing the Key Selection Criteria

Refer to the Position Description and create a list of the Key Selection Criteria in bold.

Think about how you meet each criteria. Write notes with specific examples of how you meet the criteria and use these notes to help you write your final response.

Use clear language with specific examples of your past work, volunteer, extra-curricular activities, student placement, or other experience to demonstrate how you meet each Key Selection Criteria

As a guide, use the “STAR” method to provide examples of how you meet the criteria.  Explain the ‘Situation’ - where the relevant example came from, followed by the ‘Task’ which is your role in the example provided.  Outline what ‘Action’ you took, and state the end ‘Result’.   

 For example - to address the key selection criteria: "experience in preparing financial reports"

As a financial officer at ZYZ Corporation, I prepared monthly budget analysis reports for the senior leadership team. The reports were delivered within required timeframes each month.   I was able to advise the leadership team of potential deficits and recommend remedial actions and as a result, budget targets were met. 

Where selection criteria are about ‘experience’, be specific about time frames and situations.  For example: “five years’ experience working with young people with an intellectual disability in a community residential unit”.

Tips for applying for an NDIS Check

Tips to assist applicants, include:

• Set aside 30 minutes where you are unlikely to be interrupted, and have access to both a computer and a mobile phone.
• Have your email address at hand - you will be required to access your email during the screening process.
• The Check will require you to use your smartphone to take photos of some of your documents. These can be photographed laying down on a plain coloured surface. Any reflection will result in the image not being accepted.
• The Service Victoria webpage must remain open on your computer during the ID verification process.
• A passport style photograph is required – if you have a digital passport photo on your phone that can be used, otherwise you can take a photo on your phone.
• Photos are more successful if taken outside against a white solid background. Some applicants have found that putting a sheet over the washing line works well.
• Ensure your fingers do not cover any part of the documents being uploaded.
• Use documents that list your name in exactly the same way.

There have been reported issues when using some smartphones. It is recommended:

• For Apple devices - use the latest operating system (14.0 and 13.0) and the Safari browser. 
• For Android devices - use version 11 and 10 operating system with the Chrome browser