Current Vacancies

If you are committed to providing quality support to those effected by mental illness and have a person-centered and recovery focused approach to your work, share our vision and want to work for an organisation that values and supports its workforce, then we would like to hear from you.

Mentis Assist

Current Roles

NDIS Mental Health Support Worker

Providing innovative and dynamic support to people with NDIS plans who are experiencing a psychosocial disability

  • Mornington, Frankston, Casey/Cardinia, Southern Peninsula
  • Ongoing Shifts Available Now
  • Excellent and Supportive Team

Mental Health Support Worker    

Mornington Peninsula and Frankston or Cranbourne and surrounding suburbs Casual 

For over 35 years, Mentis Assist has provided support to people 18-64 with psychosocial disabilities to live a full and meaningful life.  It’s why we do the work we do!  Fostering hope and recovery with energy and enthusiasm.      

We are passionate, eager and inspiring in the support we deliver to our participants daily. Providing innovative, creative and dynamic support to vulnerable individuals and communities across our sector. We wholeheartedly believe that recovery is an individual journey, we also believe it is possible for everybody.   

We are looking for people who share the values of Mentis Assist, challenging stigma, thinking outside the box, working with an awesome team, kicking goals together and creating memories and experiences that will leave you both professionally and personally satisfied.   

We welcome lived experience and hope you can tick the Must Have boxes below!

  • The ability to think innovatively and creatively to help clients achieve their NDIS plans and goals
  • Excellent interpersonal skills
  • Basic computer and technology knowledge
  • Ability to work autonomously and within a team
  • Current valid driver’s license and a registered vehicle
  • Cert III in Individual Support or similar highly regarded, Cert IV Mental Health or AOD preferred
  • NDIS Workers Check
  • Working with children’s check
  • Current first aid certificate
  • Mental Health First Aid Certificate highly regarded
  • A smart phone
  • Full COVID-19 vaccination certificate

Nice to have

  • Experience in mental health or similar supports
  • NDIS knowledge or experience in NDIS services

Why Mentis Assist

  • Potential to build up to part-time or full-time employment
  • Be part of a team that is passionate about creating lasting changes for our NDIS participants
  • Flexible hours and days
  • Supportive workplace culture
  • An organisation that is dedicated to ongoing staff professional development and wellbeing
  • Staff are provided access to pool vehicles and technology
  • PAG (Participant Advisory Group)
  • Working group dedicated to staff wellbeing activities
  • Supervision and feedback to support staff wellbeing and provide improvement opportunities

Interested? Apply Now

  • For more information about the position and to view the Position Description, click here

All NDIS workers must have and NDIS Worker Check.  This can be applied for on the Services Victoria web site.  Proof of application/completed check is mandatory for all applicants chosen for short listing.  Progress to appointment to a role cannot be made without this evidence.   

We Need You! Apply as soon as possible.   

For more information please contact Melinda  on (03) 5970 5000. 

Mentis Assist values diversity and welcomes applications from people from all cultures and life experiences  and encourages people with lived experience of mental health challenges to apply.

NDIS Psycho-social Recovery Coach / Support Coordinator

A team member in this role will have a combined caseload of psycho-social recovery coach and NDIS support coordination clients.

  • Mornington location
  • Supportive team environment
  • Great employee benefits and professional development opportunities


Our vibrant and dedicated team are expanding, and we have an exciting opportunity for a passionate mental health worker to join us in our mission to empower NDIS participants with a psycho-social disability. This is a mixed role of Recovery Coaching and Support Coordination where you will use your Recovery Orientated knowledge to improve the lives of others. The key functions of the role include:

  • Walking alongside participants through their recovery journey, with focus on hope, strengths, independence, and meaning
  • Building capacity and helping participants understand their NDIS plan
  • Providing coaching and recovery planning
  • Empowering participants with knowledge and choice
  • Assisting participants to source and connect with services
  • Liaising and coordinating with external agencies
  • Report writing 

Our team of Support Coordinators and Recovery Coaches are passionate about creating lasting changes for our NDIS participants. We work closely with our participants and our team to encourage and learn from each other, and to stay up to date with the sector changes. Mentis Assist embraces all diversity, has a supportive workplace culture, with dedication to ongoing staff professional development and well-being.  We can offer:

  • Meaningful work in a supportive, vibrant and dedicated team
  • Commitment to a positive work culture, with regular team building activities
  • Training and professional development
  • Opportunities to shape the role and processes at team planning meetings

 We are looking for someone who has:

  • A strong understanding of the needs of people living with psycho-social disability.
  • A person centered and strengths-based approach
  • The ability to think innovatively and creatively to help clients achieve their NDIS plan goals
  • Case management and engagement skills
  • The ability to collaborate and negotiate with multiple stakeholders carers
  • Excellent time management, budgeting and administrative skills
  • Complete COVID 19 vaccination

 We highly regard:

  • Qualifications in community services, mental health, social work, nursing,  or other allied health practice
  • Previous NDIS experience or understanding
  • Lived experience of living with, or supporting someone with a mental health diagnosis.

 Applicants must first view the Position Description. To access the position description and for information about how to apply, including how to address the Key Selection Criteria, please click here.  Applications that do not address the Key Selection Criteria in writing will not be considered for short listing. Mentis Assist values diversity and welcomes applications from people from all cultures and backgrounds, including those with lived experience of mental health challenges.  All successful applicants are subject to a National Police Check, Working with Children Check  and an NDIS Worker Check. NDIS Worker Checks can be applied for on the Services Victoria Website.   Applicants without an NDIS Worker Check will not be employed by Mentis Assist.  Please see our website for more information.  Or call Jen Matthews on 5970 5000 Applications can be forwarded to  Apply as soon as possible.  Suitable applicants will be interviewed upon review of application.





Frankston Local

Mental Health and Wellbeing Service - In partnership with Wellways and Peninsula Health

Exciting new roles in an exciting new service…

Frankston Adult and Older Adult Local Mental Health and Wellbeing Service

Be part of a multidisciplinary mental health team to provide a "new front door" service to adults seeking mental health interventions

  • Bayside and South Eastern suburbs location
  • Generous Salary Packaging
  • Your chance to help shape the future of mental health and wellbeing supports
  • Please see roles and position description listed below

Play a key role in the major mental health reform in Victoria to ensure that everyone is supported. 

In this role you will be part of the launch of one of the first of 60 Mental Health Locals in Victoria.   This is an amazing opportunity to shape the future of peer and community led mental health services. This local support is a key recommendation of the recent Royal Commission into Victoria's mental health system and promises to make our community a better place to live.  The Frankston Adult and Older Adult Local Mental Health and Wellbeing Service: 

Wellways, Mentis Assist, and Peninsula Health are working together to provide mental health and wellbeing supports in Frankston to ensure that everyone can access treatment and care close to home.  We are working with the local community and people who have a personal experience of mental health issues and recovery to build these services so they are the best they can be.  Our services will be led by lived experience and co-produced with the local community so that they are the best that they can be.

The Frankston Mental Health Local is committed to reconciliation, lived experience and exclusivity.  We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander community, people with lived experience of mental health and disability and people who identify as LGBTIQ+ to apply.  Even if you meet some of the criteria, we'd love to hear from you.  

Current Roles

Occupational Therapist Grade 2

As a member of a multidisciplinary clinical services team, the Occupational Therapist Grade 2 will provide services to adults experiencing a range of mental health and wellbeing challenges. Services will be provided within a strength based, person centred framework, recognising the expertise that individuals have in addressing and managing their mental health and wellbeing.  The Occupational Therapist Grade 2 will take a holistic approach to supporting individuals to experience wellbeing through participation in the activities and environments of their daily life.

For a confidential discussion about the role contact Michael Sillekens on 5970 7000.

Please read full position description prior to applying, available here.

Closing date is 30/11/2022.

Additional Information

Expression of Interest
  • Are you looking for work in the mental health field but don’t see a position advertised here that interests you?
  • Do you have a qualification in the mental health field (minimum Certificate IV in Mental Health ranging to a Master’s Degree)?
  • Do you have experience working with people experiencing mental health challenges, in either a community or clinical setting?

Lodge an expression of interest with us by emailing with "Expression of Interest" in the subject line and attach your resume.  We will contact you when a suitable role becomes available. 

All applicants who are shortlisted for roles must undertake a National Police Check, Working With Children Check, and for risk assessed roles an NDIS Worker Check. 

Current Drivers license is necessary.

We value diversity and welcome expressions of interest from people from all  communities, cultures, and life experiences including lived experience of mental ill health. 

How to Apply

Important Information for Applicants

Please read this before applying for a position with Mentis Assist

General Information

If you are selected for an interview with Mentis Assist, you must bring to the interview, your completed Pre-Employment documents, which you should receive by email once your interview time has been confirmed. 

Police Check

If you are selected for an interview you must also consent to a National Criminal History check.  You will be required to bring 100 points of ID with you to the interview so that this check can be undertaken.

Working with Children Check

You will also be required to bring proof of a valid Working With Children check to interview.

Qualifications and professional registration

Please bring evidence of any professional association registrations, if stated as a requirement of the position you are applying for (eg. Australian Health Practitioners Regulation Agency, Nursing Registration).

Also bring, as required by the position you are applying for, original Diplomas, Certificates of Competency, Statements of Attainment, or evidence of completion of a degree such as a final academic transcript which states the degree conferred, or the Testamur. 

Certified copies of Certificates are acceptable, however original documents are preferred. Many Pharmacists will certify copies of documents, as will Police Officers. 

NDIS Worker Check

The National Disability Insurance Scheme Worker Screening Check (NDIS Check) is an Australian-wide safety check.

It is a way to ensure that people who work with NDIS participants do not present an unacceptable risk to people with disability.

Victoria is taking a ‘no clearance, no start’ approach to the NDIS Check.

This means that a person is prohibited from being employed or otherwise engaged by a registered NDIS provider in a risk-assessed role unless the person has been given an NDIS Clearance or is subject to a transitional arrangement.

Your employer, as a registered NDIS provider, must make sure all staff who need an NDIS Clearance have one.

Who needs an NDIS Clearance

All new workers in risk assessed roles for registered NDIS providers will need to get an NDIS Clearance before they can start work. This includes:

  • volunteer workers
  • workers engaged through third parties such as labour-hire agencies
  • sole traders who for the NDIS Check are both the provider and the employee

Risk assessed roles 

There are 3 types of risk assessed roles:

  1. key personnel, for example, a CEO or board member
  2. any role that directly delivers a set of specified supports or services defined in the NDIS (Practice Standards – Worker Screening) Rules 2018
  3. any role where normal duties are likely to require ‘more than incidental contact’ with people with disability including physically touching, building rapport with or having contact with multiple people with disability, the direct delivery of a specialist disability support or service, or the delivery of supports or services in a specialist disability accommodation setting

Registered NDIS providers are responsible for identifying which roles are risk assessed roles. More information on risk assessed roles can be found on the Commission's website

How to apply

You can apply for your NDIS Check online at Service Victoria.

To apply:

  1. register or login to your Service Victoria account
  2. verify your identity
  3. submit your identification documents for your police check and any other background checks
  4. enter your work details
  5. review and provide consent for the checks
  6. pay for your application

Your application will then be sent to the NDIS Worker Screening Unit in Victoria who will assess your application. The NDIS Worker Screening Unit will send you an email confirming that your application has been received and explaining what will happen next.

What you will need

For your application, you will need at least 3 different identity documents. If the name on your documents does not match, you will need an additional document showing your change of name.  

Please visit  to find out more about the identity document requirements, and how to apply for your NDIS Worker Check. 

What does “Addressing Key Selection Criteria” Mean?  

Key Selection Criteria are the key qualifications (if any), abilities, training, personal attributes, skills, and experience that you must have in order to do a particular job effectively.  The more key selection criteria you can demonstrate that you meet, the more likely it will be that you will be short-listed for an interview.

Addressing the Key Selection Criteria does not mean viewing the Position Description and signing it, as read.

To submit a fully completed application for employment with Mentis Assist, you MUST provide 3 separate documents:

  • A covering letter introducing yourself and why the position is of interest to you
  • A detailed resume
  • A separate document addressing the Key Selection Criteria.  The Key Selection Criteria can found in the Position Description for the role.

Note: If your application is not in this format your application will NOT be considered.

Addressing the Key Selection Criteria

Refer to the Position Description and create a list of the Key Selection Criteria in bold.

Think about how you meet each criteria. Write notes with specific examples of how you meet the criteria and use these notes to help you write your final response.

Use clear language with specific examples of your past work, volunteer, extra-curricular activities, student placement, or other experience to demonstrate how you meet each Key Selection Criteria

As a guide, use the “STAR” method to provide examples of how you meet the criteria.  Explain the ‘Situation’ - where the relevant example came from, followed by the ‘Task’ which is your role in the example provided.  Outline what ‘Action’ you took, and state the end ‘Result’.   

 For example - to address the key selection criteria: "experience in preparing financial reports"

As a financial officer at ZYZ Corporation, I prepared monthly budget analysis reports for the senior leadership team. The reports were delivered within required timeframes each month.   I was able to advise the leadership team of potential deficits and recommend remedial actions and as a result, budget targets were met. 

Where selection criteria are about ‘experience’, be specific about time frames and situations.  For example: “five years’ experience working with young people with an intellectual disability in a community residential unit”.

Tips for applying for an NDIS Check

Tips to assist applicants, include:

  • Set aside 30 minutes where you are unlikely to be interrupted, and have access to both a computer and a mobile phone.
  • Have your email address at hand - you will be required to access your email during the screening process.
  • The Check will require you to use your smartphone to take photos of some of your documents. These can be photographed laying down on a plain coloured surface. Any reflection will result in the image not being accepted.
  • The Service Victoria webpage must remain open on your computer during the ID verification process.
  • A passport style photograph is required – if you have a digital passport photo on your phone that can be used, otherwise you can take a photo on your phone.
  • Photos are more successful if taken outside against a white solid background. Some applicants have found that putting a sheet over the washing line works well.
  • Ensure your fingers do not cover any part of the documents being uploaded.
  • Use documents that list your name in exactly the same way.

There have been reported issues when using some smartphones. It is recommended:

  • For Apple devices - use the latest operating system (14.0 and 13.0) and the Safari browser. 
  • For Android devices - use version 11 and 10 operating system with the Chrome browser

Work With Us

Current Vacancies

Why Work With Mentis Assist?

Benefits of Working With Mentis Assist

Our Practitioners

Head Office
443 Nepean Highway
Frankston Victoria 3199

Phone: 1300 MENTIS (1300 636 847)

Opening Hours
Monday - Friday
8:30am - 5:00pm