Frankston Hospital COVID-19 Outbreak

Frankston Hospital Outbreak Update

A MESSAGE FROM OUR CHIEF EXECUTIVE, FELICITY TOPP

Thank you to our community for your support, words of encouragement and kind gestures over this difficult week at Peninsula Health – it means the world to us. I would also like to say thank you to all of our staff, many of whom are members of our local community here in Frankston and the Mornington Peninsula. Your resilience, support for each other and dedication to providing exceptional care for our community makes me incredibly proud of each and every one of you.


FRANKSTON HOSPITAL OUTBREAK UPDATE

The safety and wellbeing of our staff, our patients and our community is our utmost priority, and we are doing all we can to help stop any further spread of the virus. Over the last week we have worked with a team of highly skilled infection prevention experts to provide additional assistance in undertaking a review of our COVID-19 practices. We have further strengthened our infection prevention measures, including the extension of our contact tracing of both staff and patients. The risk of contracting the virus as a close contact is very low, however, we are taking a broad approach to ensure that we contain any possibility of a future outbreak. We are in the final stages of this phase of contact tracing and expect to complete this process by close of business, Monday 24 August 2020.

As a community member, if you have been determined a potential close contact, you will receive a call from a member of our team to take you through next steps. We expect that all close contacts will be notified by close of business, Monday 24 August 2020. If you have any questions regarding this process, please do not hesitate to contact customer.relations@phcn.vic.gov.au and we will get back to you as soon as possible.

Casting the net wide on our contact tracing process has also impacted our staff cohort with many being asked to enter a two week period of furlough (isolation).


UPDATE ON OUR SERVICES
 

Our Emergency Department is open. We encourage everyone that needs emergency care to go to the Emergency Department at Frankston or Rosebud Hospitals. 

We would like to reassure our community that our Maternity Service is a safe place for women and their babies. Across our Pregnancy Clinics, Maternity Unit, Breastfeeding Service and Maternity Hospital in the Home program, we have a number of protocols in place to ensure the safety of our patients and staff. It is extremely important that women who are concerned about their baby not moving well, contact the Maternity Unit and come in to get checked as soon as possible.

For some time many of our community health services have been running in an adaptive model including the use of telehealth. This will continue during this time. There will be no changes to your service. Please speak with you treating practitioner if you have any questions. If you have any questions, please email communitycareenquiry@phcn.vic.gov.au.

We are being supported by a number of our local public and private hospitals, GPs and primary care providers to ensure we continue to provide you with seamless care.

We understand that it is an incredibly difficult time for our community. If you are experiencing any mental health concerns, please contact our Peninsula Health Mental Health Telephone Triage on 1300 792 977, Lifeline on 131 114 or Beyond Blue on 1300 224 636.

Thank you again to our community and staff for all of your support and understanding. If you have any questions, please contact customer.relations@phcn.vic.gov.au.