Our practitioners are highly skilled and experienced in the mental health service sector. They are tertiary qualified in a health science field and bring a diverse range of skills and approaches to their work.
Their practice is person centred, trauma informed and culturally sensitive. They use effective communication skills, such as deep listening, listening to what is not said, understanding deeper meaning, creating space for reflection, strength based, solution focussed questioning and motivational interviewing techniques to engage clients and their families.
Our workforce consists of staff who have a variety of life experiences and academic qualifications working in carer and family support and support facilitator roles.
Practice Principles and Guidelines
The Government, in conjunction with sector stakeholders, has developed a clear set of service principles that will define a high-performing and contemporary mental health workforce. Through the use of the Service Model, Mentis Assist aims to provide its workforce with clear and concise understanding of these principles and practice guidelines to inform the attitudes, knowledge, values and skills to deliver specialist mental health treatment and care that is aligned with the following:
- Consumer, carer and family inclusive
- Based on the Rights of the person
- Responsive to complexity
- Trauma informed
- Equitable and responsive to diversity
- Age appropriate and developmentally focused
- Coordinated and collaborative
- Recognising the Value of lived experience of mental illness and recovery