Location: Mentis Assist - Mornington/Frankston

Time Fraction: Full Time

Contract Detail: 12-month fixed term

Join our team in Mental Health Services!

About Mentis Assist

Mentis Assist is a not-for-profit community mental health organisation supporting people to improve their wellbeing, build resilience, and live meaningful lives. Through person-centred, recovery-oriented practice, we empower people to achieve their goals while fostering inclusion, choice, dignity and community connection. Guided by our values of Inspiration, Creativity, Empathy, Support and Collaboration, we are committed to making a positive difference in the lives of the people we support.

About the Role

We are seeking an experienced Case Manager to deliver support across our HACC-PYP, Linkages and Transitional Housing programs.

This diverse and rewarding role supports people experiencing complex mental health, housing and social challenges to build independence, strengthen community connections, access stable housing and achieve their personal goals.

You will work collaboratively with participants, carers and service providers to undertake assessments, develop goal-directed support plans, coordinate services, advocate for client outcomes and facilitate transitions to longer-term supports such as the NDIS, My Aged Care and social housing pathways.

This role offers a balance of case management, care coordination, tenancy and housing support, and community engagement within a supportive multidisciplinary team.

Key Responsibilities

• Conduct holistic assessments and develop person-centred support plans.
• Coordinate services and build strong partnerships with health, housing and community providers.
• Support individuals with complex needs to achieve their recovery, wellbeing and housing goals.
• Assist participants to access and transition to appropriate long-term support services.
• Provide tenancy education, housing advocacy and support to sustain accommodation.
• Complete risk assessments, safety planning and crisis interventions where required.
• Maintain accurate case notes, reports and program data.
• Manage a caseload while achieving program outcomes and targets.
• Participate in supervision, team meetings and ongoing professional development.

About You

You will be passionate about supporting people experiencing mental health challenges, housing instability and social disadvantage and have:

• A qualification in Community Services, Social Work, Psychology, Occupational Therapy, Nursing or a related field (Diploma minimum).
• Experience in case management, care coordination, housing, homelessness, mental health or community services.
• Strong understanding of recovery-oriented, trauma-informed and person-centred practice.
• Experience supporting people with complex needs and working collaboratively with carers and external services.
• Knowledge of housing pathways, tenancy responsibilities and relevant support systems.
• Well-developed assessment, advocacy and relationship-building skills.
• Excellent written, organisational and time management skills.

What's on Offer?

• Meaningful work that changes lives within your local community.
• Supportive and values-driven organisation.
• Salary packaging benefits.
• Ongoing professional development and supervision.
• Flexible and collaborative team environment.

Essential Requirements

• Current Australian Driver's Licence.
• Current Employee Working With Children Check.
• National Police Check.
• Current First Aid and CPR Certificate.
• Right to work in Australia.

Application Process

Applicants will need to view the Position Description by clicking here.

For further information, please contact Mentis Assist on 1300 636 847, email hr@mentisassist.org.au, or visit our website www.mentisassist.org.au.

Apply as soon as possible. We will start interviewing as applications are received.

Mentis Assist is an equal opportunity employer and strongly encourages applications from diverse backgrounds including those with a lived experience of mental illness, Aboriginal and Torres Strait Islander peoples, and members of the LGBTIQ+ community.

Wellbeing Navigator – Psychosocial – Mental Health and Wellbeing Local – Frankston

• Engage with community members to co-design innovative mental health services.
• SCHADS 4, Generous salary packaging.
• 1.0 FTE Full Time position (38 hours per week) permanent role OR
• 0.6 FTE Part-Time position (15.2 hours per week) permanent role.
  

This is an amazing opportunity to help shape the future of peer and community led mental health services for adults and older adults.

This local support is a key recommendation of the Royal Commission into Victoria’s mental health system and promises to make our community a better place to be.

The Mental Health and Wellbeing Local – Frankston

Wellways, Mentis Assist, and Peninsula Health are working together to provide mental health and wellbeing supports in Frankston to ensure that everyone can access treatment and care close to home.

We are working with the local community and people who have personal experience of mental health issues and recovery to build these services so that they are the best they can be. Our service delivery will be informed by lived experience and co-produced by the local community.

About the role

Reporting to the Senior Wellbeing Navigator and employed by Mentis Assist, you will provide individual support and group interventions to consumers, and assist with service navigation. Your practice will be person centered, strengths based, trauma informed and recovery driven. You will value the experience of our consumers to help inform your practice.

About you

Your ability to work flexibly and agilely within a service delivery partnership is essential. You are ready and willing to implement the changes to mental health services as recommended by the Royal Commission into Mental Health. Above all, your approach will be innovative and collaborative.

If this sounds like an ideal match for your approach to mental health and wellbeing service delivery, please contact us to discuss or lodge your application now.

Requirements

• Minimum Certificate IV in Mental Health; higher relevant qualifications such as the Diploma of Mental Health/AOD or a relevant degree would be well regarded.
• Minimum 2 years mental health experience in a similar role in a community mental health setting
• Innovative approach to mental health service delivery
• Experience working with consumers in the co-design of mental health services
• Prior experience or willingness to learn and work with Microsoft Office, IT applications as required.
• Current Victorian Driver’s License
• Right to Work in Australia
• National Police Check and Working with Children Check

We are committed to reconciliation, lived experience, and inclusiveness. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Island communities, people with lived experience of mental health issues and disability, people who identify as LGBTIQ+ to apply. Even if you meet only some of the criteria, we’d love to hear from you.

Application Process

Applicants will need to view the Position Description by clicking here. Please click on this link and follow the prompts to submit your CV and cover letter.

For further information, please contact Frankston Mental Health and Wellbeing Local, 1800 000 525, email hr@mentisassist.org.au, or visit our website www.mentisassist.org.au.

Apply as soon as possible. We will start interviewing as applications are received.

The Mental Health Locals teams will have an amazing opportunity to drive much-needed mental health improvements for our communities.

Mentis Assist is an equal opportunity employer and strongly encourages applications from diverse backgrounds including those with a lived experience of mental illness, Aboriginal and Torres Strait Islander peoples, and members of the LGBTIQ+ community.

• Are you looking for work in the mental health field but don’t see a position advertised here that interests you?
• Do you have a qualification in the mental health field (minimum Certificate IV in Mental Health ranging to a Master’s Degree)?
• Do you have experience working with people experiencing mental health challenges, in either a community or clinical setting?

Lodge an expression of interest with us by emailing info@mentisassist.org.au with "Expression of Interest" in the subject line and attach your resume. We will contact you when a suitable role becomes available.

All applicants who are shortlisted for roles must undertake a National Police Check, and a Working With Children Check.

Current Drivers license is necessary.

We value diversity and welcome expressions of interest from people from all communities, cultures, and life experiences including lived experience of mental ill health.

Important Information for Applicants

Please read this before applying for a position with Mentis Assist

General Information

If you are selected for an interview with Mentis Assist, you must bring to the interview, your completed Pre-Employment documents, which you should receive by email once your interview time has been confirmed.

Police Check

If you are selected for an interview you must also consent to a National Criminal History check. You will be required to bring 100 points of ID with you to the interview so that this check can be undertaken.

Working with Children Check

You will also be required to bring proof of a valid Working With Children check to interview.

Qualifications and professional registration

Please bring evidence of any professional association registrations, if stated as a requirement of the position you are applying for (eg. Australian Health Practitioners Regulation Agency, Nursing Registration).

Also bring, as required by the position you are applying for, original Diplomas, Certificates of Competency, Statements of Attainment, or evidence of completion of a degree such as a final academic transcript which states the degree conferred, or the Testamur.

Certified copies of Certificates are acceptable, however original documents are preferred. Many Pharmacists will certify copies of documents, as will Police Officers.

What does “Addressing Key Selection Criteria” Mean?

Key Selection Criteria are the key qualifications (if any), abilities, training, personal attributes, skills, and experience that you must have in order to do a particular job effectively. The more key selection criteria you can demonstrate that you meet, the more likely it will be that you will be short-listed for an interview.

Addressing the Key Selection Criteria does not mean viewing the Position Description and signing it, as read.

To submit a fully completed application for employment with Mentis Assist, you MUST provide 3 separate documents:

• A covering letter introducing yourself and why the position is of interest to you
• A detailed resume
• A separate document addressing the Key Selection Criteria. The Key Selection Criteria can found in the Position Description for the role.

Note: If your application is not in this format your application will NOT be considered.

Addressing the Key Selection Criteria

Refer to the Position Description and create a list of the Key Selection Criteria in bold.

Think about how you meet each criteria. Write notes with specific examples of how you meet the criteria and use these notes to help you write your final response.

Use clear language with specific examples of your past work, volunteer, extra-curricular activities, student placement, or other experience to demonstrate how you meet each Key Selection Criteria

As a guide, use the “STAR” method to provide examples of how you meet the criteria. Explain the ‘Situation’ - where the relevant example came from, followed by the ‘Task’ which is your role in the example provided. Outline what ‘Action’ you took, and state the end ‘Result’.

For example - to address the key selection criteria: "experience in preparing financial reports"

As a financial officer at ZYZ Corporation, I prepared monthly budget analysis reports for the senior leadership team. The reports were delivered within required timeframes each month. I was able to advise the leadership team of potential deficits and recommend remedial actions and as a result, budget targets were met.

Where selection criteria are about ‘experience’, be specific about time frames and situations. For example: “five years’ experience working with young people with an intellectual disability in a community residential unit”.