Rostering & Billing Administrator

Rostering & Billing Administrator
Full Time - 12 months with possible extension

Based on the Mornington Peninsula, with offices in the Casey area Mentis Assist provides support for people with diagnosed and enduring mental illness.

The Roster and Billing Administrator, based at Mornington, is responsible for the creation and maintenance of staff rosters to ensure that there are appropriately skilled workers matched to our clients according to their National Disability Insurance Scheme plan.  The successful applicant will have daily contact with our clients and our mental health workers. This includes rescheduling to cover unplanned changes to staff and client availability, and ensuring that rosters are approved before sending to payroll. 

Another key function of the role is reconciling National Disability Insurance Agency receipts and managing accounts receivable through the TCM data base.

The successful applicant will be able to problem solve, and will work in a fast paced team environment where priorities will constantly change.

 To be eligible for consideration, you must have, as a minimum:

  • At least 2 years’ experience in an administrative role within the community service/health sectors
  • Excellent advanced level IT skills
  • Ability to learn new systems quickly and competently  
  • Desirable: knowledge and/or experience with The Care Manager (Telstra Health)
  • Desirable: relevant tertiary qualification
  • Able to work to 5 PM daily

This is a full time role on a 12 month initial contract.  Part time hours will be considered with the right applicant.

Applications close 5:00 PM Tuesday 3 March, 2020.  You must first view the Position Description and address the Key Selection Criteria in a separate letter, along with submitting your resume. Please submit your application by email to

Applications that do not address the Selection Criteria will not be shortlisted.

For further information please contact Melinda Sherlock on 5970 5000 or email

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Head Office
443 Nepean Highway

1300 MENTIS (1300 636 847)

Mon - Fri
8.30am - 5.00pm