COVID Safe Practice

All Mentis Assist Support Workers have completed the Australian Government Department of Health Infection Control training – COVID-19 (online training course), as well as the NDIS Quality and Safeguards Commission: NDIS Worker Orientation Module training.

You can feel rest assured that our Support Workers are implementing COVID-19 cleaning and disinfecting measures, in keeping with the Department of Health’s Infection Control training guidelines.

Appropriate hygiene measures are being taken to keep Support Workers, participants & their families as safe as possible.

  • Support Workers who are sick for any reason will not work with a Participant, or enter their home.
  • Support Workers are washing their hands before each shift.
  • Support Workers are wearing masks and ensuring clients sit in the back seats with the windows open when travelling
  • Support Workers are wearing new, non-porous gloves where required when cooking or cleaning with clients during each shift, which are taken home or back to the office for disposal.
  • Support Workers are wearing face masks during every shift
  • Support Workers and members of the household must stay at least 2.0 metres apart at all times.


Core Supports

Support Coordination

NDIS Price Guide

COVID Safe Practice

Head office
443 Nepean Highway
Frankston Victoria 3199

1300 MENTIS (1300 636 847)

Opening Hours
Monday - Friday
8.30am - 5.00pm