Stepped Care Model

Understanding the Stepped Care Model


WHAT IS THE STEPPED CARE MODEL?

The Stepped Care Model has been developed in response to identified need across Melbourne, based on national, state and local population data.

The model groups areas of common mental health needs, ranging from low intensity short term issues to complex and enduring mental health illness and matches people to the most suitable services and interventions in which they best respond to.

One of the key focuses of the new model is to improve access and health outcomes for traditionally under-serviced groups including children, CALD and migrant communities, Aboriginal and Torres Strait Islanders, people at risk of suicide and other hard to reach groups.

Anyone can refer to the Mental Health Stepped Care service, including medical practitioners, self-referral, schools and social services. 

Mental Health Stepped Care Model Principals
  • Person centred to ensure equitable care, cultural safety, choice and control and positive service experience for consumers and cares
  • Effective to ensure improvements in mental health and wellbeing and reductions in regional rates of suicide and self-harm
  • Flexible to ensure people get the right care in the right place at the right time
  • Efficient to ensure care is available equitably across the region and resources are used efficiently
  • Timely to provide people with early intervention and reduce demand for high-cost emergency services
  • Coordinated with other health services to support improved cultural, physical and social responsible and better health outcomes.


Stepped Care Service


Outer Eastern Suburbs


South Eastern Suburbs


Stepped Care Model


Locations
OUTER EASTERN SUBURBS

Ringwood
92B Marrondah Highway, Ringwood

Healesville
HICCI Centre
231 Maroondah Highway, Healesville

Yarra Glen
Valley Primary Health Centre
1 Symonds Street, Yarra Glen

Boronia
Boronia Medical
1523 Boronia Road, Boronia

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SOUTH EASTERN SUBURBS

MHICC SERVICES

Frankston
443 Nepean Highway, Frankston

Mornington
23-25 Yuilles Road, Mornington

Rosebud
Rosebud Super Clinic
12-16 Boneo Road, Rosebud

Hastings
Hastings Family Medical Centre
9 Queen Street, Hastings

Cranbourne
4/78 High Street, Cranbourne

Narre Warren
9/3 Webb Street, Narre Warren

Pakenham
18 Golden Green Street, Pakenham
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API SERVICES

Frankston
443 Nepean Highway, Frankston

Mornington
23-25 Yuilles Road, Mornington

Rosebud
Rosebud Super Clinic
12-16 Boneo Road, Rosebud

Hastings
Hastings Family Medical Centre
9 Queen Street, Hastings

Contact
Ph: 1300 MENTIS (1300 636 847)
info@mentisassist.org.au

Hours
Monday - Friday
8.30am - 5.00pm