Our Service Model

Mentis Assist based its Service Model on Coleman’s Recovery approach and incorporates the (Department of Health) ‘Victorian Framework for Recovery-Orientated Practice’ (2011) and the National Mental Health Standards (2010).

‘Recovery requires self-confidence, self-esteem, self-awareness, and self-acceptance. It is a liberating process and one in which practitioners need to believe in.’ (Coleman).

For many, people recovery will be a lifelong journey. There will also be some people for whom ‘recovery’ is a destination for which they are yet to identify. For these people meeting the daily challenges of life will be their focus.

At Mentis Assist our service model recognises that regardless of where a client is on their recovery journey, our service must ensure that what we do is purposeful, professional and effective. This means there will be a big emphasis on assessment, planning, service coordination, targeted case work and review/discharge.

So whilst a person’s recovery journey will be as individual as people themselves, our focus will be consistent – to support people towards self-management within the community.

Our Service Philosophy

  • Grounded in the evidence base of what works for people with a mental illness
  • The client is at the core of all MHCSS service delivery and program planning

Our Guiding Practice Principles

  • Recovery orientated
  • Outcome focused
  • Holistic
  • Client centred
  • Evidence based
  • Collaborative
  • Responsive

What We Do


About Mentis Assist


Our Programs


Mental Health Training for your Business


Our Service Model


What is Recovery?


Location
23 - 25 Yuilles Road
Mornington Victoria 3931

Contact
Phone: 1300 MENTIS (1300 636 847)
info@mentisassist.org.au

Opening Hours
Monday - Friday
8:30am - 5:00pm