Mental Health Integrated Complex Care

Mental Health Integrated Complex Care (MHICC)


Mental Health Integrated Complex Care (MHICC) will replace the Mental Health Nurse Incentive Program (MHNIP) from 1st December 2017.

MHICC services are funded by the Australian Government under the South Eastern Melbourne PHN (SEMPHN). They are part of the SEMPHN Stepped Care Model which is in line with mental health reform across Australia; providing flexible services for people with severe and complex mental health needs.

MHICC services are highly flexible, providing individual support for people with severe mental illness and complex needs who require coordination of their care over an extended period of time and may include the following support:

  • Clinical nursing services
  • Family support and liaison
  • Care-coordination and liaison (clinical and non-clinical)
  • Improving access to psychiatrist and psychological care
  • Clinical Psychologist
  • Psychologist
  • Mental Health social Worker
  • Occupational Therapist
  • Mental Health Nurse

  These services may be provided by one or more of the following:

  • Clinical Psychologist
  • Psychologist
  • Mental Health social Worker
  • Occupational Therapist
  • Mental Health Nurse
Who can access MHICC services?

Health Care Card, can’t afford to access similar services and not eligible for NDIS or Partners in Recovery (PIR), you may be able to access MHICC services.

SEMPHN catchment includes the areas of Bayside, Kingston, Mornington Peninsula, Cardinia, Port Phillip, Stonnington, Casey, Frankston, Glen Eira and Greater Dandenong.

am i eligible for MHICC services?

If you have been assessed and diagnosed with a severe mental illness that is significantly impacting your social, personal and work life; have complex needs and be at risk of hospitalisation if appropriate treatment is not provided, you may be eligible for MHICC services.

You should also have a current GP, Psychiatrist or health care practitioner who is currently managing your care prepare a Mental Health Treatment Plan, or equivalent, to be eligible for MHICC services.

How do I access MHICC Services?

Referrals to MHICC can be made by anyone; including GPs and other primary health providers, schools, social services, other organisations and you can also refer yourself.

If referred by a GP, your GP should fax an appropriate referral form with relevant information and a Mental Health Treatment Plan to 9793 9052 or call 1800 862 363 for priority assistance (business hours only). Referral forms and clinical software templates are on the SEMPHN website SEMPHN mental health intake resources.

Mental Health Integrated Complex Care Brochure

Click here to view our Mental Health Integrated Complex Care (MHICC) Brochure

Specialised Support



Office Locations

Stepped Care Model

23 - 25 Yuilles Road
Mornington Victoria 3931

Phone: 1300 MENTIS (1300 636 847)

Opening Hours
Monday - Friday
8:30am - 5:00pm